P. Nordqvist Posted October 5, 2018 Share Posted October 5, 2018 Hi, Currently no emails are sent to the analyst when he gets assigned a call. We have configured the system so the analyst shall be notified of the assignment via email but no email goes out. Did something change with the email notofications? Link to comment Share on other sites More sharing options...
P. Nordqvist Posted October 5, 2018 Author Share Posted October 5, 2018 This is very strange, Our mailbox had one failing email in the sent mails folder. After deleting this mail a lot of other mails was sent (even mails several days old). It seems this single failing mail was holding up the complete queue. Can someone explain this please? Link to comment Share on other sites More sharing options...
P. Nordqvist Posted October 5, 2018 Author Share Posted October 5, 2018 All good, our fault due to an email security change (unplanned ;)) 1 Link to comment Share on other sites More sharing options...
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