Delay Auto-task: Business Process

[William Ansah]

Hello,

Is anyone aware of a way to delay the triggering of an auto-task within a business process?

In my business process there is an automated - task that triggers after the Human task has been completed, Is it possible to automatically wait for a certain period after the Human task is completed, for example 24 hours, and THEN trigger the auto-task?

[Guest Paul Alexander]

Hello

You can add a suspend node and set the expiration to a certain period (remember that this period will follow your worktime calendar if you use one!) 

 

 

Then, add a decision node after that, and set one branch to be taken when the outcome of that node is 'expired'....and then carry on your BPM as normal:

 

It's what we use for our feedback settings...after 5 days of no activity we nudge the customer to leave us some feedback.

 

 

Hope that makes sense.....

 

thanks

 

Paul