Jeremy Posted October 4, 2018 Posted October 4, 2018 Is there a way of changing the default of opening attachments that are part of a request? We get a lot of screenshots and doc's attached to request which we have to download and then open, can functionality be included to open these in the browser? 3
samwoo Posted October 4, 2018 Posted October 4, 2018 +1 for viewing attachement images in the browser like you can when the image is embded into a post
Martyn Houghton Posted October 5, 2018 Posted October 5, 2018 +1 for us as well. Perhaps if you have a download icon and a preview icon? Cheers Martyn
Guest Posted October 5, 2018 Posted October 5, 2018 @Jeremy @samwoo @Martyn Houghton This request looks familiar. Let me do a little digging and get back to you. Thanks Pamela
Guest Posted October 15, 2018 Posted October 15, 2018 @DeadMeatGF @HHH @Jeremy @samwoo @Martyn Houghton Sorry for the late response. There is actually a Change Request for this issue. I have not ETA at the moment but Development are discussing it. Thanks Pamela
chrisnutt Posted October 15, 2018 Posted October 15, 2018 Thanks @Pamela this would be very beneficial to us as well
Guest Paul Alexander Posted October 16, 2018 Posted October 16, 2018 +1 for us too please.....I thought I'd seen this on another request can't find it now!
Steven Cotterell Posted July 18, 2019 Posted July 18, 2019 On 10/5/2018 at 9:34 AM, Martyn Houghton said: +1 for us as well. Perhaps if you have a download icon and a preview icon? Cheers Martyn +1 for us please also - we like Martyn's suggestion. Any progress on this please since someone last asked back in February?
Lauren Posted August 13, 2019 Posted August 13, 2019 Hi @Steven Boardman @James Ainsworth Sorry to pick on your both - is there any movement with regards to this at all? We'd love the option to both preview and download attachment(s). Thanks Lauren
Daniel Posted August 16, 2019 Posted August 16, 2019 +1 for viewing attachement images in the browser - please
Jeremy Posted August 7, 2020 Author Posted August 7, 2020 Is there an update on this as we are finding in these times that this is becoming critical as analysts are having to download and view these attachments on their machines opening up data protection issues as we can't then control these attachments. Please can I ask for this to be looking into again, there has also been a lot of people on this thread and others that have mentioned a similar desire and think it has a lot of support in the community? 2
Jeremy Posted September 1, 2020 Author Posted September 1, 2020 @Hornbill Support Team another nudge on this request please.
Guest Paul Alexander Posted October 7, 2020 Posted October 7, 2020 Any news on this please? On 10/15/2018 at 10:08 AM, Guest said: @DeadMeatGF @HHH @Jeremy @samwoo @Martyn Houghton Sorry for the late response. There is actually a Change Request for this issue. I have not ETA at the moment but Development are discussing it. Thanks Pamela
James Gallally Posted January 28, 2021 Posted January 28, 2021 +1 for me too. Any news on this one please?
Jeremy Posted February 25, 2021 Author Posted February 25, 2021 We had a forum event yesterday and this issue was raised again, is this on the road map for Service Manager?
Guest Paul Alexander Posted January 7, 2022 Posted January 7, 2022 Bump Has there been any movement on this request please?
Victor Posted January 7, 2022 Posted January 7, 2022 6 hours ago, Paul Alexander said: Has there been any movement on this request please? @Paul Alexander none, I'm afraid...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now