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Changed the BPM but send "email" is still looking for the old BPM


Guest Dave Stewart
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Guest Dave Stewart

Hi

I've recently rebuilt our New starter proc ess, creating a new capture and BPM. The Original BPM, which I've renamed to "avdc-starter-process-OLD", is no longer used by the Service however the attached error started to be thrown today. Wasn't the case before today despite our having the new process in place for weeks now.

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@Dave Stewart : The reason why the error occurs is that when the request was raised on 11/09 it used the "avdc-starter-process" process which seems to no longer exists (as you said, you have renamed it) or is currently not active. The error occurred today because the process on this request was progressed and part of the progress was to "read" the "old" process which no longer exists. The error should not occur on requests raised after you rebuilt the starter process. Do you currently have an "avdc-starter-process" and an "avdc-starter-process-OLD" process?

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