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Possibility to search or sort connections


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When you have multiple connections to a ticket (in one recent case we had more than 170) and recieve feedback that one or a few should be removed it would be extremely helpful to be able to sort alphabetically or to search, instead of manually browsing through page after page looking for the correct one.

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  • 1 month later...

Hi @Cizzling

In the Service Manager update that went out today, we have included the ordering of the connections.  You have the option to order by either first name or last name in ascending or descending order.  In the future we will also look at including a filter, but hoping that this will help out until that is available.




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