Cizzling Posted September 28, 2018 Share Posted September 28, 2018 When you have multiple connections to a ticket (in one recent case we had more than 170) and recieve feedback that one or a few should be removed it would be extremely helpful to be able to sort alphabetically or to search, instead of manually browsing through page after page looking for the correct one. Link to comment Share on other sites More sharing options...
Steven Boardman Posted October 1, 2018 Share Posted October 1, 2018 Hi @Cizzling thanks for your feedback, this seems like a good idea. Let me take this back to the team and see what is possible. 1 Link to comment Share on other sites More sharing options...
Steve Giller Posted October 1, 2018 Share Posted October 1, 2018 +1 for this. Link to comment Share on other sites More sharing options...
Steven Boardman Posted October 1, 2018 Share Posted October 1, 2018 @Cizzling @DeadMeatGF we have raised a minor story for initially introducing alphabetical ordering to the connections section so make finding users a little more logical. Once this story is progressed we will post back here Steve 2 Link to comment Share on other sites More sharing options...
James Ainsworth Posted November 29, 2018 Share Posted November 29, 2018 Hi @Cizzling In the Service Manager update that went out today, we have included the ordering of the connections. You have the option to order by either first name or last name in ascending or descending order. In the future we will also look at including a filter, but hoping that this will help out until that is available. Regards, James 1 1 Link to comment Share on other sites More sharing options...
Cizzling Posted December 6, 2018 Author Share Posted December 6, 2018 Thank you @James Ainsworth this is much appreciated! Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now