New Request Email - Spell check/right hand click.

[Martyn Houghton]

After deploying the new service manager build with the new request email view, we are no longer able to access the browser based spell checking features and the right hand click operation is captured by the email editor component.

How do you access the browser right hand click operation to get to the spell checker, when editing emails?

Cheers

Martyn

[Guest Chaz]

@Martyn Houghton CTRL + Right click is the shortcut you're looking for  This is the same behaviour in other areas this text editor is used, such as Document Manager and the dedicated Email view.

[Martyn Houghton]

@Chaz

Thanks for the update, had just found that option as well. I presume there is no plans to disable the CKEditor right hand click context menu by default?

Cheers

Martyn

[Guest Chaz]

@Martyn Houghton not entirely sure it supports disabling but no plans to disable it as it would then be different in each area it gets used.

[nasimg]

Internet Explorer allows the spell check (via the CK Editor) to work without Crl + Right Click - but we find IE much slower to use than Chrome.

Nasim

[HGrigsby]

Hi 

We have found that the spell checker doesn't seem to work at all in Chrome now in service manager, and I've had a few complaints from analysts.   

Using IE and spell checker is working in updates and email and autocorrecting but in chrome it doesn't work at all.  I am sure it did before!

Helen