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New Email View - From Address not using Default


Martyn Houghton

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We have just applied Build 1335 to enable the new email view and the noticed the From address is not being set to the Default value.

When opening the email action it display them in alphabetical order with the first one being displayed, in our case noreply rather than the default servicedesk one.

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From the testing it appears that whatever you change this to it is still sending it from the default, so there appear to be two issues, 

It is not selecting and displaying the default email address from the shared mailbox settings.

It is not changing the from address when sending the email.

If we can ensure 1 is fixed prior to 2, so we do not end up with emails going from the non default email address by default.

image.thumb.png.9c8a6bb820c3af32d09d99a3701cfe58.png

Cheers

Martyn

 

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