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Measure Query


Logan Graham
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Hello All,

Just wondering what I might be doing wrong here I am trying to query against a team the amount of calls logged by  Sys_autorespond as they would like the data for both auto calls and manual calls to be separated. 

 

The query I am using for this is (h_fk_team_name='Finance Support' and h_createdby='SYS_AUTORESPOND') I also have one where I do it for just manual calls (h_fk_team_name='Finance Support' and h_createdby<>'SYS_AUTORESPOND')

 

The manual one seems to generate numbers but the Auto one does not. I am not sure what I am doing incorrect so any ideas for this would be great. I have attached a screenshot for reference.

Thanks,

Logan G

Auto Requests.PNG

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