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Conditional fields


carlt
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Hi

I've just started looking at the conditional fields functionality. I can get the fields to be hidden in the PCF as required but those hidden fields still appear in the Request View Questions as 'Not Answered'.

Is it not possible to exclude the questions that weren't presented to the user from the Request View, or have I missed an option?

Thanks

Carl

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2 minutes ago, carlt said:

Is it not possible to exclude the questions that weren't presented to the user from the Request View, or have I missed an option?

You haven't missed anything. If I'm not mistaken this (exclude the questions that weren't presented to the user from the Request View) will be available in the next SM update.

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On 9/11/2018 at 11:38 AM, carlt said:

I can get the fields to be hidden in the PCF as required but those hidden fields still appear in the Request View Questions as 'Not Answered'

I assumed this was from the PCF rather than the tasks.

Also the screen shot is from the user point of view on the portal after logging a request. 

Apologies if this is not the case.

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