davidrb84 Posted September 6, 2018 Share Posted September 6, 2018 Hi all, I've got 2 questions that you might be able to help me with. 1) Is the 1000 limit on records a hard limit or can it be overriden? 2) I'm trying to quickly produce a count on the number of calls SR/IN where Resolution time - Log time is < 1 hour. I was going to quickly dump out all incidents including these fields and do it in gsheets quickly but am limited by the 1000 cap. This was trivial in Supportworks as I knew the database structure pretty well but not used to the new SM tables yet! Link to comment Share on other sites More sharing options...
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