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Request Print - Does not include Priority/SLA Details


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When printing the details of a request using the print icon, you get the options for content and timeline entries, but there is no mention of Priority/SLA.

image.png.cfc01ef4f390fcd16512749a8df826e0.png

Priority, Service Level, Response/Resolution Targets and Values are not included at all. Can a new option be added to allow the inclusion of this crucial missing information.

Cheers

Martyn

 

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