hollyp Posted September 5, 2018 Share Posted September 5, 2018 Good Afternoon, Does anyone know if hornbill has the capability of automatically raising requests for daily checks? We need to ensure our servers etc are running ok each morning and would like to have requests automatically raised every day that technicians can follow and resolve once checked. Thank you, Holly Link to comment Share on other sites More sharing options...
dwalby Posted September 5, 2018 Share Posted September 5, 2018 @hollyp - We do something similar for backup checks, etc. You can setup a recurring scheduled activity/task with a checklist and assign to a particular team. This might be more suitable rather than obscuring your request statistics with daily reoccurring requests? Some detail in the wiki on activity here: https://wiki.hornbill.com/index.php/Activities We use activities to check systems, etc. then raise an incident if an issue is identified. Link to comment Share on other sites More sharing options...
hollyp Posted September 6, 2018 Author Share Posted September 6, 2018 This is great, thank you. Link to comment Share on other sites More sharing options...
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