Stuart Torres-Catmur Posted September 5, 2018 Share Posted September 5, 2018 We've recently had some network/infrastructure issues that have caused a massive amount of sent messages to fail - the latest one started this morning. Is there a way to attempt resending all failed messages, rather than going into each individual message? We've got thousands of these now. Link to comment Share on other sites More sharing options...
Victor Posted September 6, 2018 Share Posted September 6, 2018 @Stuart Torres-Catmur - I'm afraid there is no automated way to resend all these failed messages. There might be a way, theoretically, to do this with our automated API tools but this would be an Expert Service exercise... You can request this via our Customer Success portal if you like: https://success.hornbill.com/hornbill/ Link to comment Share on other sites More sharing options...
Stuart Torres-Catmur Posted September 20, 2018 Author Share Posted September 20, 2018 @Victor Just in case you weren't made aware, we got Expert Services to sort this for us last week. Regards Stuart Link to comment Share on other sites More sharing options...
Victor Posted September 20, 2018 Share Posted September 20, 2018 @Stuart Torres-Catmur - I wasn't aware sorry, too much to do last week and this week... and looks like next week as well .. *sigh ... Anyway, I'm happy to hear the issue is sorted Link to comment Share on other sites More sharing options...
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