Jump to content

Raise New option in email view


Recommended Posts

  • Victor changed the title to Raise New option in email view
6 minutes ago, Jeremy said:

Doesn't this take the email and raise a request from it?

So it seems I was missing something then :) .. Yes, it does raise a request based on the email that is being viewed... 

Can I suggest, perhaps your analysts can have two tabs open, one in Email View, the other in Request List view then it is only a matter of switching between the two?


Link to comment
Share on other sites

Hi @Jeremy

For me, I am a big user and fan of the Bookmarks.  Adding it here means that the user will have quick access no matter what they are doing in Hornbill, not just email.  I keep this panel open all of the time so that I have quick access to those things that I use the most. 


Here is an video that shows some of the basic features of the Bookmarks.  The look and feel shown is a bit data as it is an old video but the functionality is more or less the same.



Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...