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Jeremy

Emails Templates are not honouring formatting

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When we have a summary in a request, for example, 'Please Send This Email' when the email is sent the formatting is not honoured and the email subject is sent as 'please send this email'

Is there a way to change this so that it the text the is pulled across is the same as the summary text?

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@Jeremy - I am not entirely sure how the formatting does not work. A screenshot would help here... If you are referring to the lettercase then perhaps this might help:

 

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