lomixture Posted August 16, 2018 Share Posted August 16, 2018 Hello, I have been shown previously there is an area with Hornbill Admin portal to change whether a member of a team can be assigned work from that team. An example would be, I am a supervisor for our Facilities team - so I need to be able to see their workload/action items, but I do not need to have a workload assigned to me. I can't for the life of me find it and wondered if someone else knew? Thanks in advance! Link to comment Share on other sites More sharing options...
lomixture Posted August 16, 2018 Author Share Posted August 16, 2018 cc: @Gemma Morrison Link to comment Share on other sites More sharing options...
Victor Posted August 16, 2018 Share Posted August 16, 2018 @lokent @Gemma Morrison - this: Link to comment Share on other sites More sharing options...
lomixture Posted August 16, 2018 Author Share Posted August 16, 2018 @Victor speedy as ever! All I'm seeing is the below? Do I need to add another role, since the role changes, to do this? Link to comment Share on other sites More sharing options...
Victor Posted August 16, 2018 Share Posted August 16, 2018 @lokent - I think you need Service Desk Admin role... Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now