lomixture Posted August 16, 2018 Posted August 16, 2018 Hello, I have been shown previously there is an area with Hornbill Admin portal to change whether a member of a team can be assigned work from that team. An example would be, I am a supervisor for our Facilities team - so I need to be able to see their workload/action items, but I do not need to have a workload assigned to me. I can't for the life of me find it and wondered if someone else knew? Thanks in advance!
lomixture Posted August 16, 2018 Author Posted August 16, 2018 @Victor speedy as ever! All I'm seeing is the below? Do I need to add another role, since the role changes, to do this?
Victor Posted August 16, 2018 Posted August 16, 2018 @lokent - I think you need Service Desk Admin role...
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