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Service Snippets not showing within ticket


Guest gregmarcroftorc
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Guest gregmarcroftorc

Hi,

Not sure if something has been turned off without me being aware and there is a simple solution to this but we have 3 snippet categories where we send set responses.

Myself

Team

Service

The service one holds many of our snippets and these are no longer showing for me or my team members. Please can you advise?

Thanks

Greg

ORC International

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