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Unable to Add Device on Service Manager


Jeremy
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When trying to add a mobile phone device on Service Manager when we click on the 'Add New Device' button nothing happens and you cannot get to the screen where you add a device.

Also when we have jobs in the mobile app, there is not a way to assign as the options are missing it just says 'undefined'.

Could you look into this please?

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8 minutes ago, Jeremy said:

the 'Add New Device' button nothing happens and you cannot get to the screen where you add a device.

This is already fixed and it will be available in next Core Collaboration update. However the device is added automatically here when you log in via the mobile app.

9 minutes ago, Jeremy said:

when we have jobs in the mobile app, there is not a way to assign as the options are missing it just says 'undefined'.

Can you share one (or more) screenshot(s) of the issue please?

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