yelyah.nodrog Posted August 13, 2018 Posted August 13, 2018 Since early last week, when we try to reassign a call to a new team member, or team. The analysts appearing under the team selected are the wrong analysts. In the below example. We have selected the Endpoint team, but all of the Telecoms analysts are appearing... if we assign anyway and refrest the page then try to assign again to the correct members it works.
Victor Posted August 13, 2018 Posted August 13, 2018 @yelyah.nodrog if you can replicate this issue (I couldn't unfortunately) can you please raise a test request where the issue occurs and let me know so I can investigate?
Victor Posted August 15, 2018 Posted August 15, 2018 @yelyah.nodrog - this looks like the same issue discussed here:
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