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Posted

This may have been answered previously

I am trying to design a new onboarding process and have a parrelel process set up. (which works)

I would like to have a seconday call raised (through Integration Call, this works)

The bit im stuck on... I would like to now wait until the secondary call is closed before the process continues and then exit the parrel process. 

I hope this makes sense.

Also when you create a call through the intregration can you assign any sort of business process

Posted
8 minutes ago, Kelvin said:

I would like to now wait until the secondary call is closed

Mmm... I don't think you can get any information/data from the secondary call into the process of the primary call... so I don't think is possible... There might be a way if you raise them linked or have them linked, and the have a wait for update node in primary and send an update from secondary (update linked requests) when secondary is closed (this is just a thought)

11 minutes ago, Kelvin said:

Also when you create a call through the intregration can you assign any sort of business process

I don't know how the integration node looks like but even if you cannot via teh integration node itself  you should be able to via the usual mechanism ... process configured on catalog item/service/app setting...

Posted
43 minutes ago, Victor said:

There might be a way if you raise them linked or have them linked, and the have a wait for update node in primary and send an update from secondary (update linked requests) when secondary is closed (this is just a thought)

@VictorYeah that was my only thought. I will give it a go.

Posted

@VictorNext questions 

1. how do I raise a linked request through iBridge?

My thought was to update a custom field on the master call and then wait for the field to equal something.

2. Can I wait for a custom field to equal "text"?

Posted

Just looking and maybe I dont need to use iBridge to create the new request as I have just seen Log New Request in Entity>Requests>Log Request

Posted
8 minutes ago, Kelvin said:

I have just seen Log New Request in Entity>Requests>Log Request

I wanted to ask why not use this :D ...

14 minutes ago, Kelvin said:

2. Can I wait for a custom field to equal "text"?

Unfortunately not :( 

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