Jump to content

Unable to add assets to request


m.vandun
 Share

Recommended Posts

Hi,

When linking assets to a request from an asset we are unable to link these. The request is also not properly shown.

asset.png.52c870fde61406380e637360fa724bb7.png

When clicking on link we get the following error.

error.png.be3f341f4e584ace02cfea2cc02772e9.png

The other way around works normally (from a request).

Regards,

Mark

Link to comment
Share on other sites

Hi @m.vandun

Just from looking at the screenshot, it looks like the request is being found (hence the link button) but the data required to show the request and to enable the link action to work is missing from the search index.  I would suggest a re-index of the hornbillitsm index as detailed here https://wiki.hornbill.com/index.php/Index_Storage might be required as a first step to see if that corrects the issue.  I've tried it out on my instance and I couldn't replicate this so far.

Regards,

Dave.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...