m.vandun Posted August 9, 2018 Share Posted August 9, 2018 Hi, When linking assets to a request from an asset we are unable to link these. The request is also not properly shown. When clicking on link we get the following error. The other way around works normally (from a request). Regards, Mark Link to comment Share on other sites More sharing options...
David Hall Posted August 9, 2018 Share Posted August 9, 2018 Hi @m.vandun Just from looking at the screenshot, it looks like the request is being found (hence the link button) but the data required to show the request and to enable the link action to work is missing from the search index. I would suggest a re-index of the hornbillitsm index as detailed here https://wiki.hornbill.com/index.php/Index_Storage might be required as a first step to see if that corrects the issue. I've tried it out on my instance and I couldn't replicate this so far. Regards, Dave. Link to comment Share on other sites More sharing options...
m.vandun Posted August 10, 2018 Author Share Posted August 10, 2018 Hi @David Hall, Just tried a re-index New. This did not have any effect. Will try a re-index All but will have to do this outside office hours. Will try to do this tonight. Regards, 1 Link to comment Share on other sites More sharing options...
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