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Specific user cannot login


Kyle Mann

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I have one user account that is unable to login. All other users are able to login and use all functions as expected.

I get the following message below

Error

An unexpected error occurred during login. If this problem persists, please contact the system administrator

 

I have logged in as my system administrator account, tried suspending the account, logging in and then re activating account. I have tried to reset the password and force remote authentication override.

I have tried multiple browsers, cleared browser data and cookies and obviously restarting the browser.

I usually use google chrome but i have tried Chrome, IE, Firefox and Opera.

 

Any advice would be much appreciated.

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