Jump to content

Specific user cannot login

Kyle Mann

Recommended Posts

I have one user account that is unable to login. All other users are able to login and use all functions as expected.

I get the following message below


An unexpected error occurred during login. If this problem persists, please contact the system administrator


I have logged in as my system administrator account, tried suspending the account, logging in and then re activating account. I have tried to reset the password and force remote authentication override.

I have tried multiple browsers, cleared browser data and cookies and obviously restarting the browser.

I usually use google chrome but i have tried Chrome, IE, Firefox and Opera.


Any advice would be much appreciated.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...