dwalby Posted August 3, 2018 Share Posted August 3, 2018 Hi all, Before I spend hours potentially reinventing the wheel, does anyone have a monthly overview/summary report showing some of the below in one report that they can share? No. Incidents Logged No. P1/P2 Incidents Logged No. Incidents Resolved No. Service Requests Logged No. Service Requests Resolved % Within SLA (Inc & SR) No. Changes Logged No. Changes Closed No. Problems Logged No. Problems Resolved Thanks in advance Link to comment Share on other sites More sharing options...
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