Joyce Posted July 31, 2018 Posted July 31, 2018 Hi, How can I schedule a report to run weekly (eg every Monday). Thanks Regards, Joyce
Steven Boardman Posted July 31, 2018 Posted July 31, 2018 @Joyce if you are referring to the scheduler in the admin console - select Daily and then only select Monday from the available days, this will then run every Monday only, which i think is what you are after Set your Next Event Date to be the Monday you want to start it from, and then set the amount of times you want it to run or use -1 if you want it to run indefinitely Steve
Joyce Posted July 31, 2018 Author Posted July 31, 2018 Thanks @Steven Boardman. That is what i have set, but it seems to run randomly, also multiple time in a day. I will reset again and check next week.
Steven Boardman Posted July 31, 2018 Posted July 31, 2018 @Joyce let us know how you get on and if you are seeing odd behaviour as this should be the correct configuration
HGrigsby Posted July 31, 2018 Posted July 31, 2018 Hi @Steven Boardman That's interesting as some of ours run more than once every time, whether daily or weekly, at the time specified but twice. We have checked the schedule and everything looks ok. Keep meaning to look into it but this just reminded me. Helen
TrevorKillick Posted August 1, 2018 Posted August 1, 2018 @Joyce @HGrigsby Can you provide the report definition for one of the affected reports please, there is a download button in the top right you can post or PM me the text from inside the file and I will investigate this issue further. Kind Regards Trevor Killick
Joyce Posted August 1, 2018 Author Posted August 1, 2018 Yes, similar issue. I have send you a report definition:
TrevorKillick Posted August 1, 2018 Posted August 1, 2018 @Joyce Perfect thank you, I will let you know what our investigation turns up. Kind Regards Trevor Killick
TrevorKillick Posted August 6, 2018 Posted August 6, 2018 @Joyce We have found the root cause of this issue which has caused the report to incorrectly generate multiple schedules for running, once we have a fix for this iI will post back confirming the steps to remove the incorrect schedules. Kind Regards Trevor Killick
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