Jump to content

Recommended Posts

Posted

@Joyce if you are referring to the scheduler in the admin console  - select Daily and then only select Monday from the available days, this will then run every Monday only, which i think is what you are after

Set your Next Event Date to be the Monday you want to start it from, and then set the amount of times you want it to run or use -1 if you want it to run indefinitely

image.png

Steve

Posted

Hi @Steven Boardman

That's interesting as some of ours run more than once every time, whether daily or weekly, at the time specified but twice.  We have checked the schedule and everything looks ok.

Keep meaning to look into it but this just reminded me.

Helen

 

Snip.PNG.518943122f94a3e09ae84395881272c7.PNG

 

Posted

@Joyce @HGrigsby

Can you provide the report definition for one of the affected reports please, there is a download button in the top right you can post or PM me the text from inside the file and I will investigate this issue further. 

Kind Regards

Trevor Killick 

Posted

@Joyce

We have found the root cause of this issue which has caused the report to incorrectly generate multiple schedules for running, once we have a fix for this iI will post back confirming the steps to remove the incorrect schedules.

Kind Regards

Trevor Killick

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...