Paul Alexander Posted July 27, 2018 Share Posted July 27, 2018 Morning Is there any possibility of adding an 'on hold' option to the multi-ticket actions please? I have a few tickets all sort of related to each other, but I can't do anything with any of them until something else happens, so they all need to go on-hold at the same time. thank you Link to comment Share on other sites More sharing options...
Paul Alexander Posted February 19, 2019 Author Share Posted February 19, 2019 Just 'bumping' this request as I've got more people asking me about it........ Link to comment Share on other sites More sharing options...
davidrb84 Posted February 25, 2019 Share Posted February 25, 2019 Likewise, the ability to undertake a wider range of actions to a bunch of requests would be useful. Link to comment Share on other sites More sharing options...
HGrigsby Posted March 13, 2019 Share Posted March 13, 2019 +1 for us too please - especially the place on hold Link to comment Share on other sites More sharing options...
Lauren Posted March 14, 2019 Share Posted March 14, 2019 +1 Link to comment Share on other sites More sharing options...
Ann-MarieHolloway Posted March 14, 2019 Share Posted March 14, 2019 +1 Link to comment Share on other sites More sharing options...
Guest Chaz Posted March 18, 2019 Share Posted March 18, 2019 With the introduction of sub statuses, it makes actioning multiple Requests tougher as some will allow an indefinite pause and others won't. Looks like it would be a popular feature and our product team are aware of it Link to comment Share on other sites More sharing options...
DC-BEN Posted March 18, 2019 Share Posted March 18, 2019 +1 Link to comment Share on other sites More sharing options...
Daniel Posted November 13, 2019 Share Posted November 13, 2019 +1 Link to comment Share on other sites More sharing options...
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