Dan Munns Posted July 13, 2018 Share Posted July 13, 2018 Hi, Would it be possible to add a context pop up which would pull info from a description field for teams? When assigning calls each teams responsibilities aren't always clear. Due to the amount of new staff we have tickets are often assigned to the incorrect team. If we could have a popup when hovering over a team in the assign list it would make things a little easier. Something like this maybe: Link to comment Share on other sites More sharing options...
Dan Munns Posted August 4, 2018 Author Share Posted August 4, 2018 Bump? Link to comment Share on other sites More sharing options...
Dan Munns Posted September 17, 2018 Author Share Posted September 17, 2018 @Hornbill Support Team @Steven Boardman anyone? Link to comment Share on other sites More sharing options...
Steven Boardman Posted September 18, 2018 Share Posted September 18, 2018 @Dan Munns i haven't seen anything in the works for this but i will ask the question and post back if it is something we can move forward Link to comment Share on other sites More sharing options...
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