Unable to Log Requests

[Johanna Guest]

Hi All

We are unable to raise the following requests: -

From Email

Linked Requests

Raise New from dropdown

Please see below screen shot of trying to raise from email. It looks like they are not picking up the progressive captures.

I appreciate if you can come back to me ASAP as we are unable to log anything

 

[Victor]

@Johanna Guest

7 minutes ago, Johanna Guest said:

Please see below screen shot

There is no screenshot I'm afraid...

[Steven Boardman]

Hi @Johanna Guest are you able to provide any more info on your issue, we are keen to assist but need a screen shot or replication steps to assist further?