clampj Posted July 5, 2018 Share Posted July 5, 2018 Hi I'm looking to start using activities so I've been experimenting however the alerts don't seem to work (that I can see). How should I be alerted? Via email/pop up etc? Thanks J Link to comment Share on other sites More sharing options...
James Ainsworth Posted July 6, 2018 Share Posted July 6, 2018 Hi @clampj The alerts for activities can be seen on the right hand panel. On your user profile under Settings->Notifications you can also enable and disable this, including the use of Desktop Popups. Regards, James Link to comment Share on other sites More sharing options...
clampj Posted July 6, 2018 Author Share Posted July 6, 2018 Thanks for the replies Unfortunately this isn't working for me. I've tested this just now but as you can see I've had nothing in the notifications section. I've also changed my profile settings: But again I received no alert of any kind. Anything else that I can check? Thanks J Link to comment Share on other sites More sharing options...
clampj Posted July 6, 2018 Author Share Posted July 6, 2018 I should add that I get the desktop notification to say the activity has been created / assigned but no alert at the time specified. Link to comment Share on other sites More sharing options...
James Ainsworth Posted July 6, 2018 Share Posted July 6, 2018 Hi @clampj The Activity notifications do not come under the main notification bell. You need to look at that right hand panel for the activity notifications. The activity notifications were moved away from the other notifications due to feedback about activity notifications being lost among all of the other notifications. Regarding the popups, I seem to recall that this may only be available on certain browsers. Which browser are you using? James Link to comment Share on other sites More sharing options...
clampj Posted July 9, 2018 Author Share Posted July 9, 2018 Hi James I'm using Chrome. I get a notification to say the activity has been created and I can see that in the right hand panel however its the alert that I don't seem to get. This might not be a problem though as I have demonstrated the activity functionality and the customer is happy with it. Thanks J Link to comment Share on other sites More sharing options...
James Ainsworth Posted July 9, 2018 Share Posted July 9, 2018 Hi @clampj It does appear that the reminders are not displayed, however I believe that both do get listed. There seems to be nothing to differentiate between a new activity and a reminder so it does give this appearance that they are only new activities. The reminders should show in the list with a bell icon to make this distinction. The development team are looking into this. Regards, James Link to comment Share on other sites More sharing options...
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