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Accepting Requests


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Is there an easier way to accept jobs, currently it seems that you have to 'assign' it to yourself.

We were hoping for a quick action like in Supportworks where you can just accept the job by clicking on a button, is there some setting that we have missed or is this the way it is.....



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Hi @Jeremy

Thanks for your post.  We do have a change in our backlog where we are looking to reduce the clicks needed to assign a request to yourself.  I will make sure your interested is added to the change.  It is not currently scheduled, however I will update this post once some progress has been made.




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