J_Tamburrini Posted July 4, 2018 Share Posted July 4, 2018 Good Afternoon, We are noticing that new users that are created in Service Manager via our AD sync are missing security roles. These up until about 2/3 weeks ago where automatically applying to the user accounts Basic User Role Self service Request Cancel User Self Service User Is or has anyone experience the same issue? Link to comment Share on other sites More sharing options...
Victor Posted July 5, 2018 Share Posted July 5, 2018 @J_Tamburrini do you have the import tool logs? Link to comment Share on other sites More sharing options...
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