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Missing basic user permissions


J_Tamburrini
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Good Afternoon,

We are noticing that new users that are created in Service Manager via our AD sync are missing security roles.

These up until about 2/3 weeks ago where automatically applying to the user accounts

 

  • Basic User Role
  • Self service Request Cancel User
  • Self Service User

Is or has anyone experience the same issue? :huh:

image.thumb.png.4398817591372088bf17fd7070ff1393.png

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