samwoo Posted July 3, 2018 Share Posted July 3, 2018 Hello, For some co-workers, when navigating to their "Co-Worker" record (Home -> Co-Workers) we are getting the following error: But when checking the record in the Admin Tool and in the Database using SQL, the user ID is set correctly. The only thing that's different is that I am using the latest version of the LDAP Import tool. Can someone assist? (please note we've only found a couple of co-workers so far) Thanks, Samuel Link to comment Share on other sites More sharing options...
Victor Posted July 3, 2018 Share Posted July 3, 2018 @samwoo the failure occurs when attempting to retrieve the manager information (user ID) rather than the information for teh user itself... have a look at these co-worker records and look for the manager information if somehow the error message makes sense (i.e. the user ID for the manager does indeed exceed the maximum length...) Link to comment Share on other sites More sharing options...
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