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The maximum length of the value in element <userId> was expected to be 64...


samwoo
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Hello,

For some co-workers, when navigating to their "Co-Worker" record (Home -> Co-Workers) we are getting the following error:

206705213_Useridlengtherror.png.b4e0d49a110d91eb9d3884a9f19f5976.png

But when checking the record in the Admin Tool and in the Database using SQL, the user ID is set correctly.

The only thing that's different is that I am using the latest version of the LDAP Import tool.

Can someone assist?

(please note we've only found a couple of co-workers so far)

Thanks,

Samuel

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@samwoo the failure occurs when attempting to retrieve the manager information (user ID) rather than the information for teh user itself... have a look at these co-worker records and look for the manager information if somehow the error message makes sense (i.e. the user ID for the manager does indeed exceed the maximum length...)

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