samwoo Posted July 3, 2018 Posted July 3, 2018 Hello, For some co-workers, when navigating to their "Co-Worker" record (Home -> Co-Workers) we are getting the following error: But when checking the record in the Admin Tool and in the Database using SQL, the user ID is set correctly. The only thing that's different is that I am using the latest version of the LDAP Import tool. Can someone assist? (please note we've only found a couple of co-workers so far) Thanks, Samuel
Victor Posted July 3, 2018 Posted July 3, 2018 @samwoo the failure occurs when attempting to retrieve the manager information (user ID) rather than the information for teh user itself... have a look at these co-worker records and look for the manager information if somehow the error message makes sense (i.e. the user ID for the manager does indeed exceed the maximum length...)
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