RyanMesser Posted June 26, 2018 Share Posted June 26, 2018 Hi, I was wondering after some research if its possible to send an notification if a request has been canceled for a particular service? I have made a custom email template that I'd like to use, bare in mind that that the request could be canceled at any stage in the work flow. Thanks Ryan Link to comment Share on other sites More sharing options...
Victor Posted June 26, 2018 Share Posted June 26, 2018 49 minutes ago, RyanMesser said: I was wondering after some research if its possible to send an notification if a request has been canceled for a particular service? Simple answer is no I'm afraid ... You can still send notifications for this to request owner or to the team that owns the request but I think your question is regarding sending an email to the customer on the request which is currently not possible. 1 Link to comment Share on other sites More sharing options...
RyanMesser Posted June 29, 2018 Author Share Posted June 29, 2018 Thanks for the response Victor. Link to comment Share on other sites More sharing options...
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