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Please read this if you are unable to login to Hornbill when using Single Sign On


Victor
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Hello all :) 

Because is that time of the year when ADFS and Azure certificates are renewing, you might encounter an issue when logging into Hornbill. The message presented in Hornbill is this:

The public certificate used for signing the assertion is not known to the service provider.

This is because the Hornbill SSO profile is using a certificate that is no longer valid because it was changed by the automatic renewal mechanism in your IdP. There is a quick and easy fix for this described in the "Troubleshooting/Common Issues" section in our SSO wiki page: https://wiki.hornbill.com/index.php/Troubleshooting_Single_Sign_On

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