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Notification on Samsung S8


LukePatchett

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Hi All,


Switched from an iPhone where I get notifications each time an e-mail comes in, I update a call and so on but the Samsung doesn't alert me? Device is registered, notifications turned on.

Is this an known issue?

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We haven't yet been able to progress this very far.  On our own instance at Hornbill I am also having issues receiving notifications on my Android device, but I'm the only one that has reported this issue. It seems to be fine for other Android users.   This suggested to me that it is something to do with my device rather than a configuration on Hornbill.  We will continue to investigate.

 

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