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E-mail templates - What's the variable for customer first name?


dwalby
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@Victor - Weirdly this doesn't appear to have worked...

Testing the template returned:

Hi {{Customer Contact.H_firstname}},

I double checked the BPM and the e-mail is definitely triggering after the customer of the request is determined. I've also checked the customer record to ensure their first name is appearing. Any ideas? 

 

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