Claire Holtham Posted June 7, 2018 Posted June 7, 2018 I have a process which goes 'Wait for Assignment', 'Wait for Schedule in Change Calendar' and then 'Wait for Authoriser' What's supposed to happen is it puts the focus onto 'Assignment' 'Schedule' and 'Select Authoriser' in turn as the change is managed - which is a nice feature that guides the analyst from step to step. However it doesn't swap the focus to 'Assignment' 'Schedule' or 'Select Authoriser' unless I do a manual screen refresh (or come out and go back in again). Is this a bug? Cheers Claire
Victor Posted June 7, 2018 Posted June 7, 2018 @Claire Holtham indeed, it should switch focus automatically... As you are subscribed to Premier Success plan, we'll investigate this as part of an incident I will raise with support team.
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