Jump to content

Attachments not visible


cchalmers
 Share

Recommended Posts

Good morning I have been advised that call owners can no longer see attachments on calls assigned to another agent.

If you are the call owner you can see the attachments and as soon as the call is assigned to another user you lose sight. This is having a large impact for teams collaborative working and has only just changed for some reason.

Any advice welcome.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...