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Notification when Request Owner Changes


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We would be interested if there was an easy way to do this (to keep the customer updated of the current owner). It would stop them chasing the wrong analyst.


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In the meantime you could store the original owner at the start of the process, and then test the current owner against that at various points in the BP.
Wouldn't be a "live" update, but if you have a process that is likely to have changes to the owner and can predict roughly where that might happen this would work well enough for those kinds of Request.

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