Alisha Posted June 1, 2018 Posted June 1, 2018 Hello, I have included a link in a label on a progressive capture, and then information about what to do next in a multi line text field. Example below. Label: If you never had access to (system), please [[http://traininglink.html|click here]] to complete the training. Multi line text field default value: Then click on the link below to email (team) to request access. [[mailto:team@email.com|Click here to send email]] However, when the call is logged, the link in the label reverts to wiki markup rather than a clickable link. The link in the multi line text field works fine and is still clickable. Is there a way to retain the clickable link in the label once the call is logged? Many thanks, Alisha
Guest Posted June 4, 2018 Posted June 4, 2018 @Alisha This is being looked into as an incident and we will send you updates from there. Thanks Pamela
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