Paul Smith Posted May 30, 2018 Share Posted May 30, 2018 I'd like to create a Service for an external organisation that our internal analysts can log requests against on behalf of that organisation. I want the Request List to be visible via the customer portal for only a select number of the external organisations contacts. I don't want those external contacts to be able to log requests themselves though via the portal only view what we've logged against it.....is it possible to configure the system in this way ? Thanks in advance ! Link to comment Share on other sites More sharing options...
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