Victor Posted May 23, 2018 Share Posted May 23, 2018 Do you get any message like "Selected time should be in the future" under the "Pause Until Time:" ? Link to comment Share on other sites More sharing options...
lee mcdermott Posted May 23, 2018 Author Share Posted May 23, 2018 @Victor update... I have connected to my work laptop and tried it and it works on the same call we have been trying. I have closed Chrome down totally on my pc I am using at home and tried again and it still doesn't work. I then asked others to try 1 person it works - so I tried the same call and it doesnt work. another person says it is still not working for them either? Link to comment Share on other sites More sharing options...
Victor Posted May 23, 2018 Share Posted May 23, 2018 This is me right now... Link to comment Share on other sites More sharing options...
Victor Posted May 23, 2018 Share Posted May 23, 2018 @lee mcdermott how about trying with different browsers? Link to comment Share on other sites More sharing options...
Victor Posted May 23, 2018 Share Posted May 23, 2018 @lee mcdermott ok, I have reloaded the application cache for SM in your instance. Quite sure is not going to solve it but I am running very thin on options and my head hurts now (no more banging against the desk)... One more thing we can try is if you can update SM to the latest build... Link to comment Share on other sites More sharing options...
lee mcdermott Posted May 23, 2018 Author Share Posted May 23, 2018 @Victor so i have applied latest update. first i tried Microsoft edge and it is working went back to chrome and it has started working also. - so that may have been you reloading the cache or me applying the update? can you take the select time option off again and i will get people to try it again. a couple have already said it is working again so looking good. Link to comment Share on other sites More sharing options...
Victor Posted May 23, 2018 Share Posted May 23, 2018 3 minutes ago, lee mcdermott said: can you take the select time option off again and i will get people to try it again. Ok, done. curious to know how it goes... Link to comment Share on other sites More sharing options...
lee mcdermott Posted May 23, 2018 Author Share Posted May 23, 2018 @Victor yeah will let you know if it happens again very bizarre...no idea what has caused it though? cheers for the help Link to comment Share on other sites More sharing options...
Victor Posted May 23, 2018 Share Posted May 23, 2018 Just now, lee mcdermott said: very bizarre...no idea what has caused it though? I thought the above-posted image shows that... ... no idea... Link to comment Share on other sites More sharing options...
Victor Posted May 23, 2018 Share Posted May 23, 2018 @lee mcdermott I'll take it that all is good now, the issue gone away? Link to comment Share on other sites More sharing options...
lee mcdermott Posted May 23, 2018 Author Share Posted May 23, 2018 @Victor yes all seems ok again now??? back to the missing questions issue... Link to comment Share on other sites More sharing options...
Victor Posted May 23, 2018 Share Posted May 23, 2018 @lee mcdermott good news about the oh-hold/off hold issue... no idea what it was, suspecting a caching issue but no way to prove it Missing questions is my next thing to look at, will do the changes I mentioned early next morning and go from there... Link to comment Share on other sites More sharing options...
SJEaton Posted May 24, 2018 Share Posted May 24, 2018 Hi @Victor, just wondering if this might help rectify my issue that you are looking into? I will be doing some further testing of this this morning to see if anythings changed Sam Link to comment Share on other sites More sharing options...
Victor Posted May 24, 2018 Share Posted May 24, 2018 @SJEaton not really, the issue you mentioned in your thread is different... Link to comment Share on other sites More sharing options...
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