Jump to content
Dan Munns

Enhancement Request: Service Portfolio

Recommended Posts

Hi all,

Love the changes to the service portfolio so far. I do however have a couple of little requests (I know, you could see that coming a mile away) 

1. Would it be possible to display the active request types on the service list somewhere? (Screenshot example attached, apologies for the poor quality)

image.thumb.png.8c4a597905f069f951b3c30df3de2f10.png

2. Would it be possible to further filter the results based on visibility? (I.e. If a service has SRs but none of them are visible to the analyst and only visible via the portal could we hide said service when selecting Raise New > SR?) 

As I said at the beginning, loving the changes though! 

Thanks 

Dan

Share this post


Link to post
Share on other sites
14 minutes ago, Dan Munns said:

Would it be possible to display the active request types on the service list somewhere? (Screenshot example attached, apologies for the poor quality)

Nice idea!!! +1

Share this post


Link to post
Share on other sites

Hi @Dan Munns

Thanks for your post and the feedback on the Service Portfolio.  I do hope to continue with these small improvements to the Service Portfolio and I do like your idea.  I'll keep this in mind for one of my next updates in this area.

Regards,

James

Share this post


Link to post
Share on other sites

Hi @Dan Munns

I added this to the requirements of an existing change that we have in our backlog.  By the sounds of your original post you have already seen some of the improvements.  It all comes down to timing and priorities.  Lots of great suggestions from customer and we will continue to work through them.

Regards,

James

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×
×
  • Create New...