lomixture Posted May 16, 2018 Share Posted May 16, 2018 We have an issue discovered today whereby a particular person is not showing in the assignment list for any of the teams they belong to, and thus cannot be assigned tickets. I have deleted their account and remade them, and checked their settings to see whether they are able to action/assign tasks and these are all set to true. The below images show the person should be able to assigned jobs from the Management and Admin group, but they are not appearing in the assignment list. Is there a simple reason why this may be happening to one person's account in particular? Thanks Lauren Link to comment Share on other sites More sharing options...
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