Jump to content

see timeline not visible in requests/Incident


Even Lie
 Share

Recommended Posts

On ‎5‎/‎15‎/‎2018 at 2:13 AM, James Ainsworth said:

Hi Even,

So far this appears to be working for me.  While we continue to look at this I was wondering if you could try uninstalling and reinstalling the Hornbill Mobile App and let us know if that makes a difference.

Regards,

James

Any updates in this case? It is working fine for a colleague of mine but he is using a Samsung phone.

Link to comment
Share on other sites

Hi @Even Lie

We believe that we have found an issue that might be causing this.  Please keep an eye open in the Apple App Store for the next update which you should see in the next couple of days.  Once the update is available and it is installed please do let us know if the issue you are experiencing continues.

Regards,

James

  • Like 1
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...