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User can't see any services on Self Service


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Hi

From today, user EO'Hara cannot see any services on our Self Service portal

She has previously had no problems accessing services on the portal.

Was able to log self service request yesterday. Issue started today. The same whether using IE11 or Chrome

We updated Service Manager to Build 1221 this morning.  I can't see any issues with her account.  I wouldn't personally include an apostrophe in a username, but this hasn't caused an issue for her with Service Manager before.

Services not showing.png

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