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Subscription Level Error


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I am receiving the following error for a User:

"You are allocated rights to the 'com.hornbill.servicemanager' application but your organizations subscription level for this application has been reached. Please contact your system administrator"

This was previously posted November 7th 2016.  Was this ever resolved?

We currently have a utilization of 42 of 51 Users.

Thank you,



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  • Victor changed the title to Subscription Level Error

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