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Paul Morrow

CI Reporting Help

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Hi Folks

Is there a way to report an asset by it's display name along with it dependencies by display name? All I seem to be able to get is the word "Asset" and the ID number.

Failing that is there any other documentation other than that on Wiki which is fine for Service Manager reporting but not very enlightening for CI.

Point me in the right direction and let me go....

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Hi @Paul Morrow

I'm just looking into this for you - you are right, it looks like that in our Reporting tool we do no present the option to perform a Join on the h_cmdb_config_items_dependancy table and the h_cmdb_assets table.
This could be achieved through Database Direct, but I will need to speak to our developers about what we can do to offer both tables in reporting. I'll let you know when I have an update.

Kind Regards

Bob Dickinson

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