strose Posted April 24, 2018 Posted April 24, 2018 We are looking to see at what time of day Calls are closed by engineers as part of an exercise to see what impact changes to our hours of service might have. I cannot find a way to fillter by time closed in reporting. i can find h_dateclosed but not anything for time. Has anyone tried anything similar.
Guest Posted April 24, 2018 Posted April 24, 2018 Hi @strose The attribute h_dateclosed is actually a timestamp so will include the time as well. But it might be worth having a look at this forum post as there are several ideas here about reporting based on the hour a request was logged/closed: Kind Regards Bob Dickinson Hornbill Product Specialist
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now