Stuart Torres-Catmur Posted April 16, 2018 Share Posted April 16, 2018 Hi Please could I have a quote for 4x User licenses and 1x Mailbox subscription. We have another team who would like to join the family Link to comment Share on other sites More sharing options...
Victor Posted May 10, 2018 Share Posted May 10, 2018 @Stuart Torres-Catmur apologies for the delayed reply. It's great news to hear you would like to increase the use of Hornbill within your organisation! Shall I take it you would still like to get the quote for the above? I will raise an internal request for this and for your future reference I kindly advise to raise such requests via our Hornbill Customer Success Portal so your request is raised with the appropriate team and actioned asap. Link to comment Share on other sites More sharing options...
Stuart Torres-Catmur Posted May 10, 2018 Author Share Posted May 10, 2018 @Victor Thanks Victor. We've never been told to use this portal before and I've not been issued a login. I just tried entering my email as username and requesting a password reset. That was 10 minutes ago. Please advise how I should access the portal? Link to comment Share on other sites More sharing options...
Victor Posted May 10, 2018 Share Posted May 10, 2018 @Stuart Torres-Catmur I can see the password reset email failed to be delivered... can you try again, please? Let me know when you did so I can check if the email is being sent or not and if not then for me to look at alternatives for this... Link to comment Share on other sites More sharing options...
Stuart Torres-Catmur Posted May 11, 2018 Author Share Posted May 11, 2018 @Victor I just tried again now. I'm using my email address as the login name Link to comment Share on other sites More sharing options...
Victor Posted May 11, 2018 Share Posted May 11, 2018 @Stuart Torres-Catmur something's blocking the email to be sent...not sure what... It should be working now... I think you will receive two emails, ignore the oldest. Link to comment Share on other sites More sharing options...
Stuart Torres-Catmur Posted May 11, 2018 Author Share Posted May 11, 2018 @Victor Done! emails received and I've reset my password. Thanks Victor Link to comment Share on other sites More sharing options...
Victor Posted May 11, 2018 Share Posted May 11, 2018 @Stuart Torres-Catmur good news ... By the way, just to make sure, you won't need to raise any request on this occasion as I already done it... the portal is for future reference. Link to comment Share on other sites More sharing options...
Stuart Torres-Catmur Posted May 11, 2018 Author Share Posted May 11, 2018 @Victor Understood. Thanks Link to comment Share on other sites More sharing options...
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