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Automatic Backups


Dan Munns
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Hi,

One of our analysts keeps getting the notification about automatic backups. 

He has selected 'Yes', 'No' and tried going into his profile to turn it off but there doesn't appear to be the option.

 

image.png.4d0a0346d25d9fafd606e4d847280668.png

 

image.png.a84b9533233e38610a19994a83e265c4.png

(Also Computer is spelt incorrectly) 

Any ideas? He is getting rather frustrated. Looking, I don't have the option either...

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Hi @Dan Munns,

The option in the profile "Is my personal computer" is the one to turn it ON and OFF. The label is wrong and we will correct this.

Can you ask your colleague what browser is he using? The other possible reason could be that he is using the browser in Incognito Mode. That mode starts the browser without cookies nor data storage, where we are saving this setting.

Let me know,

Daniel

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